FAQ
Frequently Asked Questions
Dry Skin Love Skincare is 100% owned by founder and scientist Dr. Natasha Ryz.
We are located in Cranbrook, British Columbia, Canada.
Where do you make your products?
We make our products at our lab. We do not outsource any part of our process.
Please shop direct at dryskinlove.com
For in person shopping, you can find our Oil Cleansers at Curated Facial Bar in Richmond, BC, Canada.
In the USA, our Oil Cleansers are available at Lux & Lav Aesthetics, a Med Spa Colorado.
We are also available at The Green Jungle Beauty Shop with World Wide Shipping
We are always restocking our products and updating our website—so please check back at a later time. If you sign up for our newsletter, you can stay up to date on restocked items and new product releases.
We accept Interac, Paypal, Apple Pay, Google Pay and Shop Pay.
We accept all major credit cards, including Visa, Mastercard, America Express, Diners Card, and Discover.
Where do you ship?
We ship throughout Canada and the USA.
Who is your shipping provider?
- Canada Post
- UPS
Do you include shipping costs?
We offer complimentary shipping in Canada and the USA for orders over $100
At Dry Skin Love, we take pride in crafting artisan skincare products with care and precision. Due to the unique and handmade nature of our creations, we are unable to accept returns.
To ensure you choose the perfect product for your unique skin needs, we encourage you to contact us before placing your order. Our team is here to help guide you toward the best choice for your skin.
If you have any questions or need personalized recommendations, please reach out to us at hello@dryskinlove.com. We’re happy to assist!
Miron Violet Glass
Our skincare is packaged in Miron violet glass to protect our precious ingredients from light and keep them fresh. Miron glass is eco-friendly, made from natural raw materials, reusable and 100% recyclable.
Product Box
Our product boxes are custom made in Canada.
Ink is vegetable based.
Box is 100% recyclable.
Shipping
For shipping our goal is to protect our products during transit in a sustainable way.
We wrap the product in white tissue paper that is made from 70% recycled paper.
Packaged With Care
Our packaging is prepared with care, and extra attention is given to every detail.
No. We do not formulate with parabens.
No. We do not test our products or ingredients on animals.
Yes, all of our current products are vegan.
Some of our future products will contain bee products, including honey and beeswax.
Please contact us at hello@dryskinlove.com
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